Privacy Policy

Last updated: May 2026

This Privacy Policy explains how GOnow IPTV collects, uses, and protects your information when you visit https://gonowiptv.co.uk/ or contact us.

1. Who we are

• Brand name: GOnow IPTV
• Website: https://gonowiptv.co.uk/
• Support email: support@gonowiptv.co.uk
• Location: London, United Kingdom

2. Information we may collect

a) Information you provide directly

• name
• email address
• phone number or WhatsApp number
• billing-related information
• messages you send us
• device or setup details you provide for support purposes

b) Technical data

• IP address
• browser type
• device type
• operating system
• pages visited
• date and time of visits
• referring website or source

c) Payment data

Payments may be handled through third-party providers. We do not necessarily store full payment card details on our website.

3. How we use your information

• process and manage orders
• provide digital delivery after payment
• communicate with you about your order
• provide setup help and customer support
• respond to questions or reseller requests
• improve our website and services
• prevent fraud, abuse, or unauthorized use
• comply with legal obligations

4. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance user experience.

5. Sharing of information

We do not sell your personal information.

We may share limited information with trusted third parties when necessary, including:

• payment processors
• website hosting providers
• email or communication tools
• support or technical service providers
• legal or regulatory authorities if required by law

6. Data retention

We keep personal information only as long as reasonably necessary for order handling, support, business records, and legal, tax, or fraud-prevention purposes.

7. Data security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no website or online system can guarantee absolute security.

8. Your rights

Depending on your location and applicable law, you may have rights such as:

• requesting access to your personal data
• requesting correction of inaccurate data
• requesting deletion of your data
• objecting to certain uses of your data
• requesting restriction of processing

9. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

10. Children’s privacy

Our website and services are not intended for children without parental supervision.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.